Bioquest Pharmaceuticals Private Limited (we/us/our), a company incorporated under the Companies Act, 2013 with its registered office at E-131, Mohammed Pur, Adj. Bhikaji Cama Place, New Delhi - 110066, India, is the owner and operator of the registered brand Purehill.
These terms and conditions govern your use of our website and any related services provided by Purehill. By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully.
Note: If you don’t agree to these Terms & Conditions, please don’t use the website. We reserve the right to revise T&C at any time, with or without prior notice. We encourage you to revisit Terms & Conditions every time before placing the order.
Product Guidelines
Our products are intended for personal use and are formulated for specific purposes. It is important to follow the instructions indicated on product pages to achieve optimal results.
We strive to provide the best-quality products and accurate product information. The effectiveness of products provided on this website is influenced by various factors, including personal circumstances, health conditions, and adherence to instructions. We do not guarantee specific outcomes or results and cannot be held responsible for any individual experience. We encourage users to consult with professionals or experts in their specific field for personalised advice and guidance.
It is your responsibility to review the product ingredients and perform a patch test before using our products, especially if you have any allergies or sensitivities. Moreover, it’s always a healthy practice to consult your dermatologist whenever you make changes to your skincare & haircare regime.
Contract of Sale
The Contract of Sale sets forth the terms and conditions governing the purchase and sale of products from Purehill through our website. By placing an order, you agree to be bound by the Agreement. Please read it carefully.
We make every effort to ensure that the products listed on our website are available for purchase. However, product availability may be subject to change without prior notice. In case the ordered product is unavailable, we will notify you and offer a suitable alternative or refund.
By placing an order through our website, you make an offer to purchase the selected products under the terms and conditions of this Agreement. Once you place an order, you will receive an order confirmation email. The email serves as an acknowledgement that your order has been confirmed.
We make every effort to ship your order within 2-3 business days, after order confirmation. Delivery of the products will be made to the shipping address provided by you.
Please note that during holidays or in case of natural calamities, shipping time may be longer than usual. We appreciate your patience and understanding during these times.
We have outlined the returns and refunds policy separately on our website, that only governs the return & refund of products purchased through “www.mypurehill.com”.
Pricing & Payment Agreement
By placing an order through our website, you agree to pay the specified amount for the selected product(s) using the available payment methods. Please read the following payment related terms & conditions carefully:
We accept all payment methods (including Credit Card, Debit Card, UPI, Net Banking, etc.). You agree to provide accurate and complete payment information when placing an order. By providing your payment information, you authorise us to charge the specified amount to your chosen payment method.
The price information displayed on our website is in Indian Rupees and is subject to change without prior notice.
We prioritise the security of your payment information and take reasonable measures to protect it. However, please note that no method of online transmission or storage is 100% secure. We cannot guarantee the absolute security of your payment information.
Contact Us
If you have any questions or concerns about the Terms & Conditions, please contact our customer service team at “care@mypurehill.com”.